“To be able to do the broadcast messaging alone is worth the energy and time it saves.”
— Justin LeWinter, Adult Engagement Services Program Director, Macedonia FACE

Macedonia Family and Community Enrichment Center (FACE) is a faith-based nonprofit serving Pittsburgh’s Hill District and surrounding neighborhoods, with a mission to strengthen African American families and support vulnerable community members through practical, compassionate services.

To better reach community members at scale, Macedonia FACE implemented Blooming Health’s automated outreach platform. Read the case study to see how they achieved:

• 27% survey response rate (more than double the 13% social care industry average)

• 278 social needs identified

• 10–20 staff hours saved per week through automated outreach