H.R. 1’s new work requirements and increased redetermination cycles, Medi-Cal renewals will increase pressure on California’s health plans, clinics, and community organizations. The Medi-Cal Redetermination Playbook outlines practical strategies to prevent avoidable coverage loss, expand staff capacity, and keep members connected to clinical and social care.

Key takeaways:

• Expand your team’s reach while keeping support personal. Use multilingual, two-way automation to guide more members through renewals giving staff more time to address complex needs, hands-on.

• Keep whole-person care connected. Coordinate renewal support with clinical care and community services to address social barriers and prevent disruptions to treatment.

• Support population health outcomes and quality goals. Preserve coverage so members can complete preventive screenings, chronic care visits, and follow-up that help close care gaps and improve quality measures.