How WellMed Scaled Support for 2,500+ Families Using Automated Multilingual Outreach

By partnering with Blooming Health, WellMed transformed its outreach from time-consuming manual effort into automated, multilingual, preference-based communication. This shift enabled specialists to scale support, gather meaningful feedback, and refocus their time on compassionate, high-touch care.

Results & Outcomes

Reached 2,500+ families with consistent, automated communication
Delivered 45,003 messages across text, voice, and email based on caregiver preference
Achieved a 17.2% response rate
Established ongoing touchpoints with 1,500+ monthly interactions during peak periods
Provided bilingual outreach and accessible communication for tech-hesitant populations
Eliminated hours of manual outreach, freeing staff to focus on high-need caregivers

Download the Full Case Study

Blooming Health empowers organizations to seamlessly connect with their communities through a powerful AI-assisted engagement platform, ensuring every message is personalized and effectively delivered, regardless of age, communication method, or language.