Making Benefits Renewal Accessible for Everyone

Every year, millions of Americans lose vital coverage, not because they're ineligible, but because renewal forms are confusing or require time many simply don't have. This administrative burden creates a cascading problem: patients lose coverage, health systems face revenue challenges, and government agencies struggle with overwhelming paperwork.

A Simple Solution to a Complex Problem

Blooming Health's AI benefits renewal companion agent transforms this frustrating process into a simple conversation. Members can now renew their Medicaid and SNAP coverage in minutes through voice or SMS—no complicated forms, no confusing jargon. People can receive and respond to messages in over 80 different languages to make the process easy for all.

How It Works

Here's what a typical renewal looks like:

Alex (AI Agent): "My name is Alex and I'm calling to help you with your Medicaid and SNAP renewal. Can you confirm your full name and date of birth?"

John: "My name is John Smith."

The agent patiently walks John through each step—household information, income details, required documentation. When John needs to submit his pension award letter, the agent sends a secure text message link for easy photo upload. Within minutes, the agent generates pre-filled renewal forms based on the conversation.

The Blooming Health Difference

Our culturally-sensitive agents work at each member's pace, explaining every detail of the renewal process. They can review renewal packets that members upload and guide them through submission, whether that's mailing forms or submitting online.

The result? Medicaid and SNAP recertification becomes less admin-heavy, more accessible, and equitable for every community. No one should lose healthcare coverage because of paperwork. With Blooming Health, they won't have to.

Get a demo with our team.