Report an Issue or Security Vulnerability

 Last updated November 19th 2025

We’re committed to keeping our platform secure, reliable, and compliant so patients and partners can trust us with their care.

If you encounter a technical issue, broken feature, or notice anything unusual, please report it using the form below.

For security researchers: if you’ve discovered a potential vulnerability, we welcome your responsible disclosure through our Bug Bounty Program.

1.Guidelines for Security Reports

• Do not publicly disclose vulnerabilities before our team has confirmed and resolved them.
• Avoid accessing, modifying, or deleting any data that doesn’t belong to you.
• Do not include personal health information (PHI) in your report.

Our security team reviews every submission carefully. Eligible findings may qualify for a bounty reward based on impact and severity.

Your work helps us keep healthcare data safe — thank you for contributing responsibly.

Report a Bug or Security Issue