Who We Serve

Healthcare Organizations
Healthcare Organizations Close care gaps and reduce readmissions with automated post‑discharge outreach, two‑way follow‑up, and EHR/FHIR integration.

Government Agencies
Government Agencies Scale equitable engagement, monitor program impact across regions, and meet policy and grant reporting requirements.

Community Care Hubs
Community Care Hubs Coordinate outreach across partners, close resource gaps, and centralize data for funder‑ready reporting and network performance.

Community Based Organizations
• Social service providers delivering last‑mile support
• Includes Area Agencies on Aging, senior centers, and community programs
• Increase participation with multilingual outreach, reminders, and wellness check‑ins
How It Works


1
Design a care workflow in minutes
Build multi‑step journeys that AI executes at scale across voice, SMS, email, and WhatsApp. Include logic for language, eligibility, and follow‑ups.
2
AI-driven screening, navigation, and automated follow-ups
AI conducts needs assessments, recommends services, assists with navigation, and triggers referrals with closed‑loop tracking, working across voice, SMS, and email with multilingual support
3
Close the loop with automated resource matching
Tap a service provider directory to find in‑language, local resources and send warm referrals. Track completion and outcomes automatically.
Our Solutions
Medicaid and Snap
Enterprise
Government
Health Systems
Health Plans
Community Based Organizations
NEW • AI‑assisted Medicaid and SNAP Recertification
A standout differentiator that helps Health Systems, Health Plans, and Government keep populations insured at scale.
What’s included: Proactive outreach flows. Document collection and reminders. Smart channel failover. Multilingual assistance. Region and program rollups for oversight.
Outcomes: Higher recertification and renewal rates. Reduced churn and administrative burden. Equitable access through multilingual voice and SMS.
Proof points: Lift in on‑time renewals. Reduced manual follow‑ups. Compliance‑ready audit trails and dashboards.

Platform Capabilities
Engagement
Send broadcasts, appointment and program reminders, and wellness check‑ins. Two‑way messaging captures needs fast.
• Surveys and Wellness Check‑Ins
• Automated Appointment and Program
Reminders
• Emergency Broadcasts and Education
Automation
Build once and automate across channels with segmentation, triggers, and workflows that save staff hours every week.
• Triggered Journeys
• Smart Send‑Time and Channel Failover
• Staff Notifications
• Voice/SMS work without internet
Analytics
See what’s working and where support is needed. Track participation, outreach effectiveness, and equity metrics.
• Program Participation Dashboards
• Cohort and Language Insights
• Funder‑Ready Reports
Interoperability
Connect to EHRs, CRMs, and data pipelines via FHIR, HL7, or API. Import/export rosters and outcomes securely. FHIR/HL7
• EHR and CRM Connectors
• SFTP and API
• Role‑Based Access
Security
HIPAA compliant by design, with encryption in transit and at rest, role‑based access controls, audit trails, and BAAs available.
• HIPAA
• Encryption
• Access Controls
• Audit Trails
Solutions (Enterprise)
Care Management Social referral management and engagement
NEW: AI-assisted Medicaid and SNAP Recertification, which will help HS, Payers, and Govs keep their population insured at scale.
Customizable Resource Directory and end-to-end referral management workflow



Outcomes You Can Measure
3x faster outreach From automated, multilingual workflows
Community care hub serving diverse populations
45% increase in program participation in 90 days, enabling more social care units delivered and fewer avoidable downstream costs
Regional aging services provider using reminders and wellness check‑ins
Improved follow‑up reach and reduced readmissions
Hospital system post‑discharge program
Integrations and interoperability
Connect Blooming Health to the systems you already use. Import rosters, sync outcomes, and automate reporting with standards‑based integration.
FHIR and HL7 • EHR/CRM connectors • SFTP and API • Role‑based access


Privacy and security you can trust
We’re HIPAA compliant and provide BAAs. Data is encrypted in transit and at rest. Role‑based access controls and audit trails provide oversight. Ask about SOC 2 reporting and security documentation.
What Our Clients Say
More than 1200 community based programs in 25 states
Frequently Asked
Questions

Ready to see
Blooming Health?
Tell us about your programs and we’ll tailor a brief demo.















